Creafone - Istanbul - Europe, Turkey

We are here to provide a unique customer experience in the digital world!
We aim to establish a continuous and effective bridge with your customers.
Our experienced and professional call center employees offer fast and effective solutions in customer service processes.
Thanks to its unique capabilities, Creafone provides 24/7 quality service to both domestic and international customers.
It enables businesses to be strong in competition not only with its Representatives but also with its unique technology infrastructure.
As Creafone, we offer many technologies such as E-Commerce infrastructure, Virtual POS service, Call Center infrastructure, Ticket System, Billing Applications, CRM Software among the privileges we offer to businesses.
Communication channels we manage for our  

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customers include Instagram, Facebook, Twitter, Live Support (Chat) & E-Mail, Phone and Video Support.
We manage the order processes end-to-end and provide services to our customers in many areas from order creation to storage to packaging.
We manage indispensable marketplaces in e-commerce.
We respond to the messages sent by your customers from the product entrance to the marketplaces such as Hepsiburada.com, Trendyol.com, Turkcell Pasaj, n11.com.
While doing all this, we are constantly working on the most important issue for us is the Customer Experience.
In other words, we manage all communication processes end-to-end for your customers.
For this reason, we conduct surveys and quality evaluations to perfect the Digital Customer Experience.
In short, we have everything you need for Excellent Customer Service.